Hi help me please

[suppdown]

good evening, I bought a subscription, but my account is deactivated when I want to download the launcher


HELP ME PLEASE.

[MULISHA]

Hi could you please send a transaction number ?

[Gunrunner]

You have not purchased a subscription since Jan. If you have recently made a purchase, what payment method did you use? If you used BTC, there is a delay of upto 5 hours for the processing to complete.

[suppdown]

I paid by neosurf, about 10 minutes ago

[suppdown]

I had no information on my payment, yet I did buy a 15 euro neosurf top-up, and I paid a sea of thieves subscription

[Josh]

you bought from a reseller?

[suppdown]

not at all i just bought it from the site, sea of thieves vip, 1 month old and when i wanted to download the launcher he told me i had more permission too

[suppdown]

suppdown, you do not have permission to access this page. This could be due to one of several reasons:

Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

[Josh]

we are working on it

[suppdown]

Thank you very much: D

[Josh]

No worries

[suppdown]

no problem, thank you very much: D