Vip not working

[zedotalho]

hello i got the dayz sa vip on march 1 and now it saying im not a vip can you please help
DayZ STANDALONE VIP Access
Item# 2bc68e85eeb3e741a55a5f278cc4a7b5 $12.95 USD 1 $12.95 USD
Subtotal $12.95 USD
Total $12.95 USD
Payment $12.95 USD
Charge will appear on your credit card statement as "PAYPAL *AIMJUNKIES"
Payment sent to [email protected]
From amount €9.78 EUR
To amount $12.95 USD
Exchange rate: 1 EUR = 1.32491 USD

nick:zedotalho

[Thomas]

Sir, you should of had your money refunded since we where having website issues on that date and days before that.

[zedotalho]

on the support they tell me to talk to a admin on the forum :S