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Thread: Problem with Gift Card Payment

  1. #1
    Problem with Gift Card Payment
    Join Date
    Apr 2024
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    Problem with Gift Card Payment

    Trying to make payment with Gift Card option but the submission field for CARD NUMBER is 5-7 digits and CARD CODE is 16 digits. The gift card code is 4 digits and not 5-7. Is this an error - I say this because I used Gift Card option with previous payment and it was 4 digits for card code. Wont let me submit gift card due to the 5-7 digit requirement

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  2. #2
    Problem with Gift Card Payment DingDing's Avatar
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    Aug 2018
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    2,869
    Only admins can really advise you on payment processing as mods do not have access. Are you sure you have the right type of gift card?
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  3. #3
    Problem with Gift Card Payment
    Join Date
    Apr 2024
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    5
    Yeah, I used the same one when I made the initial payment. Just need to re-up the current subscription.

  4. #4
    Problem with Gift Card Payment JamalDaKillah's Avatar
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    Jun 2011
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    Calgary, Canada
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    43,092
    Ask Stripe. Has nothing to do with us.

  5. #5
    Problem with Gift Card Payment
    Join Date
    Apr 2024
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    I would love to, but Oplata.Info, which deals with gift cards, has nothing on how to contact them. I have the gift card and need my subscription renewed. Is there any other way? thnx

  6. #6
    Problem with Gift Card Payment DingDing's Avatar
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    Use a reseller: Resellers
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  7. #7
    Problem with Gift Card Payment
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    Apr 2024
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    Ok, most def will. Thank you all for the replies.

  8. #8
    Problem with Gift Card Payment
    Join Date
    Apr 2024
    Posts
    5
    Can someone please tell me which gift cards are accepted as a form of payment? A couple of weeks ago, I used a CVS gift card, and now it’s not accepted as a form of payment. I want to avoid buying many gift cards that I can’t use. Thanks

  9. #9
    Problem with Gift Card Payment JamalDaKillah's Avatar
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    Jun 2011
    Location
    Calgary, Canada
    Posts
    43,092
    Use a reseller to use a giftcard, or ask Stripe support.

    /closed

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