hello
i purchased a hack for the division 1 for 14.99$ but i didnt recieved anything and i checked my card and the money already deducted
i checked the download sesion and nothing there to download
can u help me plz ?
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hello
i purchased a hack for the division 1 for 14.99$ but i didnt recieved anything and i checked my card and the money already deducted
i checked the download sesion and nothing there to download
can u help me plz ?
So I'm guessing you purchased via our site using Stripe? Do you have the email confirmation with transaction #? Please provide it.
no i dont have stripe accountQuote:
Originally Posted by Gunrunner
i purchased directly from your site
Which of our payment method did you use?Quote:
Originally Posted by Ahmedfarra2
Credit Card (Stripe)Quote:
Originally Posted by Gunrunner
then i entered my visa info
and the order sent and the money deducted
and i recieved only this email from stripe :
"" Hi,
Thanks for saving your payment info when shopping at Phoenix Digital Group LLC.. Please verify your email so we know it’s you.
Verify‑email
Thousands of businesses like Phoenix Digital Group LLC. use Link with Stripe to accept secure 1-click payments. When you pay using Link with Stripe, you’ll get:
Bank-level encryption: Your information is securely protected with PCI DSS Level 1 certification.
Faster checkout: Never waste time typing in your payment or shipping details. ""
after that i clicked on verify email then i recieved this message :
" Your email is now verified
You're all set. You can now pay securely with 1 click across thousands of businesses that use Link with Stripe. "
thats all what happened
and i lost the money and no download at the end !
So you used Stripe as you can't directly purchase from the site. What is the transaction ID?
unfortunately i didnt recieve any transaction IDQuote:
Originally Posted by SSJason
but the money deducted from my cash card and no download access
and thats the problem
Without a Transaction ID we are unable to Verify the Purchase.
Any Purchases made on our site will be given a Transaction ID.